Exergy Support Forum Terms of Service

Last updated: November 9, 2025

Welcome to the Exergy Support Forum - your resource for FAQs, tips, tricks, and direct support related to our Bitcoin-powered heating systems (hashrate heating). These Terms of Service (“Terms”) govern your use of the forum at support.exergyheat.com. By accessing or using the forum, you agree to these Terms with Exergy (“we,” “us,” or “our”). These Terms apply only to the forum and not to other Exergy products or services.

Key Points

These Terms include important provisions affecting your rights, such as:

Disclaimers of warranties (see Disclaimers).
Limits on our liability, capped at $100 for free use (see Limits on Liability).
Your agreement to indemnify us for misuse (see Your Responsibility).
Binding arbitration for disputes under Wyoming law (see Disputes).

Scope and Acceptance

Your permission to use the forum is subject to these Terms. If you do not agree, do not use the forum.

Eligibility

You must be at least 13 years old to use the forum. You must comply with Acceptable Use rules below.

Acceptable Use

Your use of the forum must be lawful and respectful. Prohibited actions include:

Engaging in illegal activities.
Using or accessing another’s account without permission.
Buying, selling, or trading usernames.
Sending advertisements, spam, or unsolicited solicitations.
Automating access (e.g., via bots or crawlers), except for public search engine indexing.
Impersonating others or falsely claiming affiliation with Exergy.
Circumventing security measures or overloading the forum’s infrastructure.
Encouraging or assisting violations of these Terms.

Prohibited Content

You may not post content that:

Is illegal, offensive, harassing, abusive, or harmful.
Infringes intellectual property rights, violates privacy, or breaches agreements.
Contains malware, viruses, or harmful code.
Serves as a placeholder to reserve usernames or identifiers.
Discloses confidential or unauthorized personal information.

Accounts

To use certain features, you must create an account with a valid email address, which you agree to keep up-to-date. You are responsible for all activity on your account and must use a secure password. Notify us immediately at support@exergyheat.com if you suspect compromise. You may close your account anytime via settings or by emailing us.

We may restrict, suspend, or terminate your account for violations, including copyright infringement claims.

Your Content

You retain ownership of content you post (e.g., questions, tips). By posting, you grant us a worldwide, royalty-free license to host, display, copy, and moderate it for forum operations and support purposes. We are not obligated to store or provide copies of your content.

You agree not to imply our endorsement of your content. We are not liable if others misuse content you’ve licensed.

Enforcement and Termination

We may investigate violations, remove content, suspend accounts, and cooperate with law enforcement. Report issues to support@exergyheat.com.

Either party may terminate this agreement anytime. Upon termination, your access ends. Sections like Your Content, Your Responsibility, Disclaimers, Limits on Liability, and Disputes survive.

We may suspend access immediately for serious violations.

Your Responsibility

You agree to indemnify and hold us harmless from claims arising from your breach of these Terms or use of your account. You must notify us promptly of such claims, allow us to control defense, and cooperate. We won’t settle without your consent if it admits your fault or imposes obligations on you.

Disclaimers

The forum is provided “AS IS” without warranties. Technical advice is general; consult product manuals or contact us for direct support for your specific needs. We make no warranties about third-party links or services.

Use of the forum is at your own risk. Exergy is not responsible for any loss, damage, or injury resulting from reliance on forum content.

Limits on Liability

The forum is provided free of charge. To the fullest extent permitted by law:

We are not liable for indirect, incidental, consequential, special, or punitive damages.
Our total liability for any claims related to the forum is limited to $100, even if you paid nothing to use it.

Feedback

We welcome suggestions about the forum or our products. By providing feedback, you grant us the right to use it without compensation or notice.

Governing Law and Disputes

These Terms are governed by Wyoming law. Disputes will be resolved in state or federal courts in Cheyenne, Wyoming, or via binding arbitration under AAA Commercial Arbitration Rules (for consumer disputes).

Arbitration occurs in Cheyenne.
No class actions.
Awards include fees and costs and are enforceable in court.
Small claims court is an option.

General Terms

If any provision is unenforceable, it will be modified or severed to preserve the rest. You may not assign these Terms; we may assign to affiliates or successors. These Terms are the entire agreement.

Contact

Changes

We last updated these Terms on November 9, 2025. We may update them and will post changes here. For material changes, we’ll email registered users. Continued use constitutes acceptance.

Thank you for helping us maintain a professional, helpful support resource!